YouMail gets pulled from the Android Market, says it’s T-Mobile’s Fault

Wondering why you cant find the YouMail application in the Android Market anymore? Well, there’s always a story behind any disappearance, and we’ve got exactly that. It appears T-Mobile has filed a complaint with Google, saying that YouMail was causing network disruption — of course, YouMail dev’s were quick to deny these claims, firing back with the following blog post:

Forgive us, but we think this is crazy.

• First, T-mobile has never contacted YouMail to say there was an issue.  Not once.  Our number is toll-free (800-374-0013) so it would have even been a free call for them.  If there’s an issue with a service running on your network, isn’t it reasonable to simply contact the providers of that service?

• Second, none of the other carriers – AT&T, Verizon, or Sprint – has ever complained about YouMail. And we’re doing huge volumes of calls, well over 50 million calls every month, and growing.  Why would be causing problems on the smallest carrier when we’re not on the bigger ones?

• Third, we have carriers that put us on all their phones! We just announced that Viaero in Colorado is preloading us on all their phones. If we caused any kind of network disruption, would a carrier actually do that?  We’re also the default voicemail for other carriers like Immix in Pennsylvania, Blue Wireless in upstate New York, and have been for several years.  If we were disruptive to their networks, how could be their default voicemail service?

• Fourth, there are other apps that rely on the same network features we do and those aren’t suspended. What’s so different about YouMail?
• Finally, YouMail isn’t some fly-by-night company.  We’ve been around for awhile, raised nearly $13m to build our technology and start growing our already ample user base.   We  have taken well over a billion calls from over 75 million uniques.  That’s been as a result of 3 million plus downloads and well over 2 million users. If we had a problem, wouldn’t it have shown up much earlier as part of one of those billion calls?

For now, it looks like we’ll have to wait until this dispute is settled if we ever expect to see YouMail back in the Market. If you can’t go without the popular email application, you can either grab it from the Amazon App Store, or get the latest and greatest beta build directly from YouMail.

Source: YouMail

Thanks Ian!