How to contact PayPal customer support


PayPal has become an integral part of online transactions, making it convenient for users to send and receive money securely. However, like any online service, you may encounter issues or have questions that require assistance from PayPal’s customer support. In this blog, we will provide you with a step-by-step guide on how to contact PayPal customer support for various issues or inquiries.

  1. Log into Your PayPal Account:

    • Start by visiting the official PayPal website (
    • Log in to your PayPal account using your email address and password.
  2. Visit the PayPal Help Center:

    • Once logged in, click on the “Help” option in the top menu. This will take you to the PayPal Help Center.
  3. Browse the Help Center:

    • PayPal’s Help Center contains a vast database of frequently asked questions and articles that can often help you find answers to common issues.
    • Use the search bar to type in keywords related to your problem or question.
  4. Contact Customer Support:

    • If you couldn’t find a solution in the Help Center, scroll down to the bottom of the page and click on “Contact Us.”
  5. Choose a Contact Method:

    • PayPal offers several contact options, including:
      • Message Us: You can send a message describing your issue or question. PayPal will respond via email.
      • Call Us: PayPal provides a customer service phone number you can call for assistance.
      • Community Forum: You can post your question on the PayPal Community Forum, where other users or PayPal moderators may provide help.
      • Twitter: PayPal also has a Twitter support account (@AskPayPal) where you can send a tweet.
  6. Follow Instructions for Your Chosen Method:

    • Depending on the option you choose, follow the instructions to provide relevant information and describe your issue or question in detail.
    • If you’re calling, make sure you have your account information ready, as the customer support representative may request it.
  7. Wait for a Response:

    • After contacting PayPal, you will need to wait for a response. Response times can vary depending on the volume of inquiries, so be patient.
  8. Check Your Email or Messages:

    • PayPal will respond to your inquiry via the contact method you selected. Keep an eye on your email or messages for their response.
  9. Follow Up if Necessary:

    • If your issue isn’t resolved or you have additional questions, don’t hesitate to follow up with PayPal’s customer support.


Contacting PayPal customer support is a straightforward process, and they are there to assist you with any problems or questions you may have regarding your PayPal account or transactions. Whether you prefer email correspondence, phone calls, or community forums, PayPal offers multiple avenues to ensure you receive the support you need to resolve any issues quickly and efficiently.